Frequently Asked Questions – Videohive Projects (Video Animation)!

Yes, we do! Just send us a detailed description about the character(s)
you would like to have and we will send you a quote and timing.

Yes, we do! Just send us a detailed description about the scenes you would like to have
(storyboard or text file) and we will send you a quote and timing.

Upon signing the contract, we require 50% of the contract total up-front.
The remaining balance is due when you approve the final video.
Once paid, we provide you with a link to download the video file.
If your project cost are less than $500 we require 100% of the contract total up-front.

This can happen sometimes. If so, simply try to re-download your file. If that does not help, please contact us support@snowcake.info and we will send you the file. Make sure to include your buyers purchasecode, by that we can verify that you bought our product!

Please watch this Video Tutorial:
http://www.snowcake.biz/?p=747

Yes, sure you can! Have a look and watch how it works!
http://www.snowcake.biz/?p=750

Please watch this Video Tutorial:
http://www.snowcake.biz/?p=744

Please watch this Video Tutorial:
http://www.snowcake.biz/?p=774

Frequently asked questions – Freelance Projects!

It depends on the complexity and length of the video. The style is also very important.
It is always best if you provide us with a storyboard first. Give us some details about your animated video, including your budget,
deadline, together with the information about the template style you would like to have.
We will review your requirements, discuss animation content, style and ideas and ensure that we are all moving in the same direction.
We will come back to you with a proposal together with a schedule of work.

It depends on the complexity and length of the video, but most animations take between 2 and 3 weeks. When writing up our proposals we include a target completion date.

Upon signing the contract, we require 50% of the contract total up-front.
The remaining balance is due when you approve the final video.
Once paid, we provide you with a link to download the video file.
If your project cost are less than $500 we require 100% of the contract total up-front.

Once you are happy with the final video and the remaining balance has been paid, the video is yours.
You own and can do whatever you want with it.

You will get one revision.